Privacy Policy

2MZ The Solution Services LLC

Effective Date: August 30, 2026

Jurisdiction: State of Ohio

2MZ The Solution Services LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when requesting a cleaning estimate or scheduling a service. This information is collected securely via an embedded Google Form on our website and includes:

Contact Information: Name, email address, and phone number.

Service Information: Physical address and specific property details necessary to provide an accurate cleaning quote.

2. How We Use Your Information

The information we collect is used strictly for legitimate business purposes, including:

Providing accurate service estimates and quotes.

Scheduling and fulfilling cleaning services.

Communicating with you regarding your service requests, appointments, and inquiries.

Improving our website and customer service.

3. SMS/Text Messaging Policy

By providing your phone number to 2MZ The Solution Services LLC, you consent to receive SMS/text messages related to your quote, service updates, and appointment scheduling.

SMS Consent and Data Sharing: We highly value your privacy. Your mobile phone number and SMS opt-in consent will NEVER be shared with, sold to, or distributed to any third parties or affiliates for marketing purposes. Any text messages you receive from us will be strictly related to the services you requested. You may opt out of receiving text messages at any time by replying "STOP" to any message you receive from us.

4. Data Sharing and Disclosure

We do not sell, rent, or trade any of your personal data to third parties.

We may share your information only in the following limited circumstances:

Service Providers: With trusted third-party vendors (such as Google Workspace for forms and email) who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Cookies, Log Data, and Tracking

Because our website utilizes Google platforms (such as Google Sites and Google Forms), certain automatic tracking technologies may be in place.

Log Data: When you visit our website, servers may automatically record standard log data, including your IP address, browser type, operating system, and the pages you visit.

Cookies: Google may use cookies or similar tracking technologies to ensure the functionality and security of their embedded forms. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, destruction, use, modification, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data held by us. If you wish to update your information or request that we delete your data from our records, please contact us using the information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Effective Date."

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

2MZ The Solution Services LLC

+1 (614) 740-3044

ysaira@2mzsolution.com

713 Canonby Pl, Columbus OH 43223, United States of America